Password Information

Password Change (you know your current password):

• You can change your Rollins password via your account settings in Okta. For detailed instructions, please refer to our how to change your password article. 

Password Reset (you DON'T know your current password):

• To be able to reset your password you MUST register here (step by step instructions can be found here)
• After you register your account you can go here 
• Type in your email address and the captcha
• Complete two factor authentication with either your cell phone or alternative email
• Create a new password.

Password Requirements:

• A password must be at least 16 characters in length

Password Tips & Suggestions:

• Do choose a password that is unique and therefore hard to guess. 
• Don’t use popular words, quotes, song lyrics or lines from movies.
• Don’t use sample passphrases shared in the tips section.
• Don’t use personal information like names, birthdates, etc.
• Don’t share your password with anyone.
• DegreeWorks Users: Avoid using &,$,+,%, and quotation marks
• Mac Users: When you change your Rollins password you will have to make a change in the keychain on your mac to be able to print. Instructions to update the keychain.
• Information Technology will NEVER ask you for your password, either personally or via an email. If you receive an email asking you to give account information, it is a phishing scam – don’t do it!