Password Information

If you have never logged in before:

  • IMPORTANT! You MUST first activate your account before you can access email, FoxLink or any other Rollins systems.
  • The initial password format is R-number, including the capital R at the beginning, and the 8 numerical characters of the user’s birthday (MMDDYYYY). For example, if a user’s R number is R12345678 and their birthday is November 4th, 2000, their password would be R1234567811042000
  • For help with activating your account visit our Account Set-up how-to guide

Password Change (you know your current password):

  • To change your password go here (If you are not logged in to Outlook on the Web, you will be prompted to log in first)
  • Change password.

Password Reset (you DON'T know your current password):

  • To be able to reset your password you MUST register here (step by step instructions can be found here)
  • After you register your account you can go here 
  • Type in your email address and the captcha
  • Complete two factor authentication with either your cell phone or alternative email
  • Create a new password.

Password Requirements:

  • A password must be at least 16 characters in length

Password Tips & Suggestions:

  • Do choose a password that is unique and therefore hard to guess. 
  • Don’t use popular words, quotes, song lyrics or lines from movies.
  • Don’t use sample passphrases shared in the tips section.
  • Don’t use personal information like names, birthdates, etc.
  • Don’t share your password with anyone.
  • DegreeWorks Users: Avoid using &,$,+,%, and quotation marks
  • Mac Users: When you change your Rollins password you will have to make a change in the keychain on your mac to be able to print. Instructions to update the keychain.
  • Information Technology will NEVER ask you for your password, either personally or via an email. If you receive an email asking you to give account information, it is a phishing scam – don’t do it!
0% helpful - 1 review

Details

Article ID: 84973
Created
Thu 8/15/19 7:36 AM
Modified
Mon 5/24/21 4:39 PM

Related Articles (3)

This article shows you how to change your password if you know your current password.
This article shows you how to reset your password if you do not know you current password or if your current password has expired.