Password Information

If you have never logged in before:

  • IMPORTANT! You MUST first activate your account before you can access email, FoxLink or any other Rollins systems.
  • The initial password format is R-number, including the capital R at the beginning, and the 8 numerical characters of the user’s birthday (MMDDYYYY). For example, if a user’s R number is R12345678 and their birthday is November 4th, 2000, their password would be R1234567811042000
  • For help with activating your account visit our Account Set-up how-to guide

Password Change (you know your current password):

  • To change your password go here (If you are not logged in to Outlook on the Web, you will be prompted to log in first)
  • Change password.

Password Reset (you DON'T know your current password):

  • To be able to reset your password you MUST register here (step by step instructions can be found here)
  • After you register your account you can go here 
  • Type in your email address and the captcha
  • Complete two factor authentication with either your cell phone or alternative email
  • Create a new password.

Password Requirements:

  • A password must be at least 16 characters in length

Password Tips & Suggestions:

  • Do choose a password that is unique and therefore hard to guess. 
  • Don’t use popular words, quotes, song lyrics or lines from movies.
  • Don’t use sample passphrases shared in the tips section.
  • Don’t use personal information like names, birthdates, etc.
  • Don’t share your password with anyone.
  • DegreeWorks Users: Avoid using &,$,+,%, and quotation marks
  • Mac Users: When you change your Rollins password you will have to make a change in the keychain on your mac to be able to print. Instructions to update the keychain.
  • Information Technology will NEVER ask you for your password, either personally or via an email. If you receive an email asking you to give account information, it is a phishing scam – don’t do it!
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Article ID: 84973
Thu 8/15/19 7:36 AM
Thu 5/13/21 9:56 AM