Due to circumstances surrounding Covid-19, the Help Desk has temporarily suspended walk-up support. We are offering remote support assistance by phone at 407-628-6363. Please also visit us online at Rollins.edu/helpdesk and check out or new Chat Bot. 

In person support is limited to to matters which cannot be resolved remotely and is available by appointment only.


Olin Library (Main Floor)  |  (407) 628-6363
Support Hours: Sun - Thurs: 8 a.m. - 9 p.m., Fri - Sat: 8 a.m. to 5 p.m.

We're Here to Help

The Rollins IT Help Desk is the first point of contact for all technology issues. We use a ticketing system (Team Dynamix) that allows the Help Desk to take in all of the information about your problem and then assign the TDX ticket to the appropriate person within IT. So, never worry if you aren't sure who the appropriate person is to call. Just call the Help Desk and your problem will be routed to the right spot.