How to reset your password

  1. Go to the Okta homepage
  2. Select Need help signing in?
  3. Select Forgot password?
  4. Type in your verification method:
    1. Mobile number
    2. Alternative email
      Note: If you do not have a mobile number or alternative email address linked to your Okta account, you will need to contact the Help Desk at 407-628-6363.
  5. Enter the verification code that was sent to your alternative contact method:
  6. Type your new password and confirm your new password (must be at least 16 characters)
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Account Request
Request specific account access or changes including Okta application/tile access, department email access, username changes, student worker access, etc.