How to reset your password

Summary

This article shows you how to reset your password if you do not know you current password or if your current password has expired.

Body

  1. Go to the Okta homepage
  2. Select Need help signing in?
  3. Select Forgot password?
  4. Type in your verification method:
    1. Mobile number
    2. Alternative email
      Note: If you do not have a mobile number or alternative email address linked to your Okta account, you will need to contact the Help Desk at 407-628-6363.
  5. Enter the verification code that was sent to your alternative contact method:
  6. Type your new password and confirm your new password (must be at least 16 characters)

Details

Details

Article ID: 46246
Created
Fri 1/12/18 9:27 AM
Modified
Mon 6/24/24 1:08 PM

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