How to upload your photo using Transact eAccount Mobile App

Important

  • If you run into issues or have any questions/concerns about the process, please email the R-Card office with your inquiry at rcard@rollins.edu.
  • If you cannot submit via your mobile phone or on the eAccounts website, simply email your photo to rcard@rollins.edu.

Photo Requirements

  • Your photo must be saved on your phone’s Gallery  
  • Your photo must be saved under .jpg or .png format  
  • Your photo must meet the Photo Requirements to be approved

Photo Quality

  • Background must be a solid color (White or other light neutral color preferred)
  • No filters
  • Photo must be in focus, not blurry

Posing

  • No other objects or persons can be in the photo
  • Photo must be a front shot with both sides of the face visible
  • Feel free to smile! Smiling or serious expressions are acceptable; make sure not to blink!
  • No hats or obstructions of the face will be accepted
  • Eyeglasses may be worn, but not sunglasses
  • Ensure there is no reflection with your eyeglasses and that your frames do not obstruct your eyes

Cropping guidelines

  • The upper boundary is about two inches above the cardholder’s head
  • The lower boundary is no higher than collarbone (4-6 inches below the chin)
  • Side boundaries are from the top of cardholder’s shoulders
  • Photo’s length and width must be of equal size

Instructions