Account Issue

Overview

This service is for reporting account issues including the following:

  • FoxID
  • Rollins password
  • Okta Verify 

Common issue descriptions:

  • I forgot my Rollins password and I can't figure out how to reset it. 
  • I purchased a new phone and need help setting up Okta Verify on it.
  • I am receiving an error when I try to log into Okta.