On behalf of the IT Department, welcome to Rollins! Below we have some information to help you get started with your Rollins accounts. Please know that if you have any questions or concerns, you can always receive support from our Help Desk, by phone at 407-628-6363 or by email at helpdesk@rollins.edu.
FoxID
The username that is used to log into most systems at Rollins is known as your FoxID.
- The format for your FoxID is the first initial of your first name followed by your last name (ex. Tommy Tar - TTAR). If you have any questions about your FoxID, please contact the Help Desk.
- For information on password requirements or to change your password, visit our password information article.
- If you do not know your R-number, visit the Forgot My R-Card Number page.
Email
Client Portal
The IT Department maintains a Client Portal that is available to all members of the Rollins community.
- This client portal contains an extensive Knowledge Base with over 250 articles, a Service Catalog that contains information about all of our available services, and a self-service portal for ticket submissions.
- You can view the status of your tickets by visiting rollins.college/mytickets.
Rollins Resources
Rollins College uses Okta, a single sign-on solution that allows users to log into a variety of systems, including MyRollins, Canvas, and the Client Portal, using one centralized process.
To access your Rollins Resources:
- Go to rollins.okta.com.
- Enter your FoxID and Rollins password and click Sign In.
- Click on the tile for the resource you would like to access.
For more information about Okta, visit rollins.college/okta.
MyRollins
MyRollins is our portal system that provides you with the following:
- Employment information (e.g., payroll and leave balance)
- Course information (e.g., class rosters, schedules, and a place to enter final grades)
- Access to additional resources (e.g., campus directories, advising tools)
- More information can be found in the MyRollins knowledge base article.
Canvas
Canvas is the Learning Management System for Rollins College.
- All academic courses automatically get a Canvas course shell. Courses are typically created 2-3 months prior to the start of the semester.
- Instructor and student enrollment in Canvas is updated multiple times each day.
- Several committees and departments utilize Canvas courses to help them organize their documents and discussions, or to provide training.
- To get started with Canvas, visit the Faculty Canvas Resource Guide.
If you have any questions about the information above, please do not hesitate to contact the Help Desk by phone at 407-628-6363 or by email at helpdesk@rollins.edu.