If you are feeling suicidal or are in emotional distress, contact the national suicide prevention hotline at 800-273-TALK or 800-SUICIDE. Or text NAMI to 741-741 or dial 988 for immediate mental health support.
Employee Assistance Program
From time to time virtually everyone encounters problems and conflicts which are difficult to handle alone. The Employee Assistance Program (EAP), through Aetna Behavioral Health, provides services include counseling, life coaching, legal and financial services, family care resources such as elder care, child care and special needs, adoption support, educational resources, online tools and information, and critical incident services and training.
Learn more about the Aetna EAP (Rollins log in required)
Behavioral Health Benefits
When EAP is not enough, Aetna also administers the behavioral health/substance abuse benefit for the medical plans. The benefit provides outpatient visits at the primary physician copay. For further information on network and benefits, visit icubabenefits.org and click on the single sign-on feature for Aetna, or call Aetna at 877-398-5816.
Effective 4/1/2025: BCBS will administer the Behavioral Health benefit for ICUBA. You will need to see BCBS providers and use the BCBS medical card to obtain services. If you are currently in treatment with a provider who is not in the BCBS network complete the transition of care form and return to BCBS for review. Aetna will continue to provide Employee Assistance Program (EAP) benefits at no cost to all part time and full time Rollins employees.
Learn more about Aetna Behavioral Health (Rollins log in required)
Election Stress
Workplace Stress
Additional Support