Plan Information
Medical coverage is offered through the Independent College and University Benefits Association (ICUBA). Blue Cross Blue Shield (BCBS) of Florida administers the medical plans, processes claims, and provides the worldwide PPO network.
Rollins offers the Preferred PPO and High Deductible PPO plans. See below for plan descriptions and rates:
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More than Medical
- Medical: Both provide in and out-of-network coverage and do not require primary care physicians or referrals to specialists
- Health Reimbursemenet Account: Both plans include a college funded Health Reimbursement Account (HRA).
- Prescription Drug Plan: BCBS also administers the pharmacy benefit for both medical plans through OptumRx. Show your BCBS card to the pharmacist for prescriptions.
- Wellbeing Program: The Personify Health (formerly Strive) wellbeing program is included with enrollment in the ICUBA medical plan.
- Behavioral Health: Aetna administers the behavioral health/substance abuse benefit for the medical plans. The benefit provides outpatient visits at the primary physician copay. For further information on network and benefits, visit ICUBA by bswift through rollins.okta.com and click on the single sign-on feature for Aetna. There is a separate card for Aetna Behavioral Health until 3/31/2025. (Effective 4/1/2025, BCBS will administer the Behavioral Health plan and Aetna will only be used for free Employee Assistance Program services.)
- Musculoskeletal Health Program: ICUBA partners with Hinge Health to provide no cost at-home therapy solutions for pelvic floor, back, knee, shoulder, hip, and neck pain.
- Diabetes and Weight Management Program: Virta is a medically supervised, research-backed treatment that can help you reverse type 2 diabetes and control your weight.
- Free Surgery Program: ICUBA partners with Lantern Health (formerly known as Surgery Plus), a supplemental benefit for non-emergent surgeries, to provide a concierge-quality healthcare experience at substantial savings to members enrolled in an ICUBA Medical Plan.
- My Health Novel: Free health management apps and tools.
For more information on this benefit, please visit ICUBA by bswift:
Contact Information
- Online: ICUBA by bswift through rollins.okta.com
- BCBS: 855.258.9029
- Aetna Behavioral Health: 877.398-5816
Eligibility
Employees
Employees: Regular full time employees who are scheduled to work over 1,462 hours per year.
Eligible Dependents
- Legal spouse
- Dependent children through the end of the calendar year they reach age 26
- Step children, if providing support, through the end of the calendar year they reach age 26
- Same or opposite gender partners See Policy for Domestic Partners
- Children of domestic partner through the end of the calendar year they reach age 26
How to View Your Claims, Explanation of Benefits (EOB) or ID card
- Once in the bswift website, click on "BCBS MyHealthToolkit Portal" under My Carrier Accounts
- You may view your ID card at the link on top of the page:
- Your health claims will be listed on the main page. You may also click on View all Claims under the listed claims.
- Click on the claim to view details. The Amount You May Owe Your Provider is what BCBS states you owe based on plan benefits. Note that BCBS does not have a record of what you actually paid to the provider so you may need to reconcile any refunds or payments directly with the provider.
