How to enroll in Okta Verify MFA

Multi-Factor Authentication (MFA)

Instructions for registering via the Okta verify app and SMS authentication are below. We recommend setting up both options so you can get maintain access to your account and reconfigure Okta Verify even after getting a new phone. These instructions begin after you log in to Okta without any MFA options configured.

Okta Verify

  1. Click on Setup under Okta Verify:
    Screenshot of setup option under Okta Verify setting.
  2. Choose if you have an iPhone or Android
  3. Go to the app store on your mobile device
  4. Download the Okta Verify app:
    1. **NOTE: There is also an app called Okta Mobile, you will want to download the Okta Verify app for MFA
      This is an example of what the Okta Verify app looks like
      Screen of what the Okta Verify app looks like.
  5. Open the app once it has downloaded
  6. Click Add Account
  7. Click Continue to give the Okta app access to the camera and notifications
  8. From your computer, click Next:
    Screenshot of next screen from computer browser.
  9. Scan the QR code on the browser using your phone
    Screenshot of the QR code.
  10. Your Okta Verify enrollment is completed once you see a group of numbers displayed (see screenshot below)
    1. **NOTE: The number displayed is a time-based token that can be used instead of a push - it will change once the teal loading bar at the top of the screen fills (about every 30 seconds):
      Screenshot of view from Okta application when account is configured.


SMS Authentication

  1. Click on Setup under SMS authentication:
    Screenshot of setup option under SMS setting.
  2. Type your mobile phone number in the text box and click Send Code:
    Screenshot of screen where number field should be filled out.
  3. Enter the code that you received in your text message and click Verify


Article ID: 106817
Tue 5/5/20 2:17 PM
Thu 4/13/23 1:09 PM

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This page includes answers to or links to additional information for the most common questions about Okta Verify, the Rollins application for Multi-Factor Authentication (MFA).