Phishing Emails

This article goes over the steps you should follow if you suspect that an email you received is a Phishing email.

Topics

• What to do if you receive a phishing email?
• How to mark emails as phishing?
• What happens if you give up your credentials?

What to do if you receive a Phishing email

• Report emails by using the Report Message feature in Outlook or Outlook Web. If you are not using Rollins' supported mail client (outlook), you may forward the email to phishing@rollins.edu
• Do not open the email - if you have auto preview open, do not click on Allow Unsafe Content
• Do not download any attachments
• Never click any links 
• Do not reply to the message or provide any personal information

How to mark emails as Phishing:

• Outlook for Windows - click Report Message and select Phishing:
  
   
• Outlook for Mac - Click the Report Message Icon then select Phishing:
  
   
• Outlook Web - Click the Report then select Report phishing:
  

What happens if you give up your credentials?

• Contact the Help Desk as soon as possible via 407-628-6363. The Help Desk will help you secure your account by resetting your password and checking your account activity and mail forwarding rules. If you are unable to contact because it is after-hours, you can follow these instructions to reset your password and these instructions to check for forwarding rules. 
• If your account has suspicious activity before you are able to change your password, IT will disable your account. You will have to call the Help Desk for your account to be re-enabled and to have your password reset. 
• Please remember to never send your credentials to anyone, and only put your password into sites that you recognize. Most Rollins log ins will direct you to the Okta page: