Microsoft Forms: Troubleshooting Embedded Forms

Embedded Microsoft Forms may stop working in PowerPoint due to expired or outdated embed links. Users may experience problems with Microsoft Forms embedded in PowerPoint slides, such as:

  • The form not loading correctly
  • Blank or unresponsive embed
  • Errors when trying to interact with the forms

Cause

The embedded Microsoft Forms links can expire or become invalid. This can happen due to:

  • Changes in form permissions
  • Updates or edits to the form
  • Movement of the form between accounts or groups
  • Use of outdated embed codes

Note: These issues can affect not only PowerPoint but also other platforms where Forms are embedded (e.g., Teams, OneNote, web pages).

Resolution Steps

1. Try the Refresh Button

  1. Open the settings pane for the embedded form in PowerPoint.
  2. Click the Refresh button to reload the form.
  3. This may resolve the issue without needing to reinsert the form.

2. Reinsert the Form

If refreshing does not work:

  1. Delete the embedded form from the slide.
  2. Reinsert it using the Microsoft Forms integration in PowerPoint.
  3. This ensures the embed uses the most current and active link.

Support Contact

For further assistance, please contact the helpdesk.

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