How to Clear Cookies/Cache

Browser version:

Click the link below to jump to instructions for your browser:

Google Chrome

  1. Open Google Chrome
  2. Click on the menu drop-down at the top right 
  3. In the drop-down, click on History
  4. Click History again
  5. In the menu along the left, click Clear browsing data
  6. Make sure that time range is set to All Time and that Cookies and other site data and Cached images and files are checked
  7. Click Clear Data
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Microsoft Edge

  1. Open Microsoft Edge
  2. Click on the ellipsis at the top right
  3. In the drop-down, click on History
  4. Click on the trash can at the top right of the pop-up
  5. Make sure that time range is set to All Time and that Cookies and other site data and Cached images and files are checked
  6. Click Clear Now
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Safari

  1. Open Safari
  2. At the top menu bar, click Safari
  3. In the drop-down, click Clear History...
  4. Change the time to clear All History
  5. Click Clear History
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Firefox

  1. Open Firefox
  2. Click on the menu drop-down at the top right 
  3. In the drop-down, click on History
  4. Select Clear recent history...
  5. Make sure that time range is set to Everything and that Cookies and Cache are checked
  6. Click OK
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Details

Article ID: 143209
Created
Tue 11/22/22 1:42 PM
Modified
Thu 9/28/23 3:32 PM