Overview
If you run an Access query and receive a TNS names error, follow the steps below.
Instructions
- Download the executable to update the local connection profile
- Double-click the downloaded file
- If you receive a pop-up from Windows saying Windows protected your PC, click More Info:
![Screenshot of Windows pop-up.](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=5d0c7816-37b9-4468-b2ec-39e048c4cc0b.PNG)
- Click Run Anyway
- You'll briefly see a window pop-up
- Try to run a query again
If you are unable to run the executable due to permissions, please contact the Help Desk at (407)-628-6363 or helpdesk@rollins.edu.