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Installing Onedrive on a Mac
Installing Onedrive on a Mac
The processes for installing Onedrive on Pc and Mac are different. Mac requires additional permissions before it will allow Onedrive to backup a client's Desktop and Documents folders
Install Onedrive
Go to Launchpad at the bottom left
Find and click on Onedrive
Have the client type in their full Rollins email address
If the client uses their Rollins email for a personal Microsoft account as well as Rollins you will see these screens. Choose Work or School
Have the client login with their foxID, password, and MFA
Confirm the location is the same as below except "hdloaner" should be replaced with the client's foxID
Click Next
Click OK to give permission to start syncing
Close the window to finish the Onedrive installation
Grant Full Disk Access
Click on the Cloud icon at the top right
Click the gear icon then Preferences
Click the Backup folder icon
Click Manage Backup. If this is after the Onedrive Quit & Restart of step 2.8, go to step 2.10
Click System Preferences to give the appropriate permissions
Turn On Onedrive to give Full Disk Access
Enter the client's admin password to allow the settings change
Click Quit & Reopen to Quit Onedrive and reopen with new settings
Go back to steps 2.1 through 2.4
Select both Desktop and Documents
Select Start Backup
Select View Sync Progress or close the window to complete the backup
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Check out this article I found in the Support Portal knowledge base.<br /><br /><a href="https://rollins.teamdynamix.com/TDClient/1835/Portal/KB/ArticleDet?ID=155277">https://rollins.teamdynamix.com/TDClient/1835/Portal/KB/ArticleDet?ID=155277</a><br /><br />Installing Onedrive on a Mac