How to install and log in to GlobalProtect VPN

  1. Go to the GlobalProtect website
  2. When prompted, log in with your FoxID, password and Okta multi-factor
  3. From the GlobalProtect Portal, click on the correct download for your machine:
    1. Windows: Download Windows 64 bit GlobalProtect agent
    2. Mac: Download Mac 32/64 bit GlobalProtect agent
  4. Click through the downloaded installer to install GlobalProtect on your machine
    If it asks about Custom Install items, leave "GlobalProtect" checked and the other items un-checked.
  5. Once it has finished installing, click on the GlobalProtect icon:
    1. Windows: Located in the system tray:

      Screenshot of arrow pointing to GlobalProtect icon in the Windows system tray.
       
    2. Mac: Located in the menu bar along the top of your screen:

      Screenshot of arrow pointing to GlobalProtect icon in the Mac menu bar.
       
  6. When prompted for the Portal Address in the pop-up, type in gp.rollins.edu for gateway:

    Screenshot of GlobalProtect window asking for portal address.
     
  7. When prompted, log in with your FoxID, password and Okta multi-factor
  8. Your GlobalProtect window will say Connected when you are successfully logged in:

    Screenshot of connected window when GlobalProtect log in is successful.
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Details

Article ID: 135172
Created
Fri 8/13/21 9:07 AM
Modified
Mon 3/13/23 9:10 AM