How to fix the Work Offline error in Outlook

Body

Issue

Outlook for Windows is not sending or receiving emails and it says Working Offline in the bottom right corner or has a red X on the Outlook icon:

Screenshot of working offline error at the bottom of Outlook.        

Resolution

  1. Click on Send/Receive in the menu along the top
  2. Click on Work Offline in the preferences section:


     
  3. Make sure it shows Connected to: Microsoft Exchange in the bottom right corner of the program:

    Screenshot of connected message at the bottom of Outlook.

Details

Details

Article ID: 72855
Created
Fri 3/1/19 9:29 AM
Modified
Thu 8/1/24 8:55 AM