Outlook is unable to send or receive emails after a password change

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Close all Microsoft Office applications (Outlook, Word, Excel, Powerpoint, Skype for Business, etc.)
Click on the Start button at the button left of the screen
Type Credential Manager in the search box
Select Windows Credentials
Under generic credentials, remove any items that say Microsoft Office or Rollins.edu
To remove the items, click on the down arrow and click Remove as shown below
Re-launch Outlook
When prompted, enter your email address and password
Select Remeber my Credentials to allow windows to save your new password
If Outlook does not prompt for your credentials, restart your computer.