Body
This article involves updating the operating system. Please make sure all needed files are backed up on OneDrive or another platform before proceeding.
Issue
The user encounters a pop-up prompting for an update when attempting to open any Microsoft O365 application, but the update fails to install. Example of message:
The application "Microsoft Word" needs to be updated.
Quit "Microsoft Word" to continue updating? (This is an important update). Wait for notification of update before launching app again.
Resolution