Global Protect Mac OS connection failure

Body

Issue

The end user is receiving the following error when trying to connect to Global Protect VPN on a Mac:

Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator. 

Instructions

Details

Details

Article ID: 146943
Created
Tue 8/22/23 9:17 AM
Modified
Wed 10/15/25 4:00 PM