Body
Devices:
Click the link below to jump to instructions for your device:
Mac Computer
New Outlook for Mac:
- Open Outlook
- Click on Outlook in the top menu
- Select Settings... from the drop-down
- Select Accounts under Personal Settings
- Select Delegation and Sharing
- Select the Shared with Me tab
- Click on the + symbol under Open these additional mailboxes
- Search for the mailbox you would like to open then click Add
- Click Done and restart Outlook
View Screenshots (click the arrow to expand)
Step 1
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=a26dc707-eb0d-45d7-912b-a3841ff239eb.png&beidInt=290)
Step 2
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Step 3
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Step 4
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Step 5
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=4b3da8e5-241f-4f2f-a79b-4120f2d1a196.png&beidInt=290)
Step 6
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=c3c95164-599a-4f46-916e-37bf42e923d8.png&beidInt=290)
Step 7
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=ef774e95-0ddc-4ee6-ab4b-6c3c640d9590.png&beidInt=290)
Step 8
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=df33bfe9-d214-42fd-9090-62342986aeda.png&beidInt=290)
Step 9
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=b9272e94-3d14-4d0b-8596-295b65a0b113.png&beidInt=290)
Legacy Outlook for Mac:
- Open Outlook
- Click on Outlook in the top menu
- Select Settings... from the drop-down
- Select Accounts under Personal Settings
- Select Advanced...
- Select Delegates
- Click on the + symbol under Open these additional mailboxes
- Search for the mailbox you would like to open then click Add
- Click OK and restart Outlook
View Screenshots (click the arrow to expand)
Step 1
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=a26dc707-eb0d-45d7-912b-a3841ff239eb.png&beidInt=290)
Step 2
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=d2326d7e-6f13-44dc-a638-0cc8470ae082.png&beidInt=290)
Step 3
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=847defc1-0ef4-46f4-800a-ea48d3afdffe.png&beidInt=290)
Step 4
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=3cafbcbe-7f42-4726-84c0-27ed98a767d4.png&beidInt=290)
Step 5
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=be62342b-1bf2-4a30-b895-b1e8d2c13d0c.png&beidInt=290)
Step 6
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=7396fd2b-4a63-4dc5-b717-b26f9d34848e.png&beidInt=290)
Step 7
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=bc4937c5-babf-4f7d-abad-985ac4074409.png&beidInt=290)
Step 8
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=ada36ef7-c8de-4f7c-a04c-3e7eaf3aec8d.png&beidInt=290)
Step 9
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=5c593730-23b7-4a3f-a8ea-b1bb921dfe61.png&beidInt=290)
Windows Computer
- Open Outlook
- Click on File
- Click on Account Settings
- In the drop-down, click on Account Settings
- Click on your email address
- Select Change...
- Select the More Settings... option
- Click on the Advanced tab
- Under the mailboxes section, click on Add...
- Type in the name of the mailbox and click OK
- Click Apply and restart Outlook
View Screenshots (click the arrow to expand)
Step 1
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=9ba46ea3-c8e4-4df5-9469-4cd77cacfd4d.PNG&beidInt=290)
Step 2
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=ced89292-a234-44ce-8e3d-ea0142eb4bf4.PNG&beidInt=290)
Step 3
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=f9f61451-893b-4a25-a8c7-f6851f6c6552.PNG&beidInt=290)
Step 4
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=16ba3523-014c-49d9-8a7f-2d5c3ad22e64.PNG&beidInt=290)
Step 5
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=30a8f546-ac09-4086-904c-3dd716330f0f.PNG&beidInt=290)
Step 6
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=c67dcfb6-70ac-44b6-8f39-9b8ab70a79cd.PNG&beidInt=290)
Step 7
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=4ffad0e7-0d6d-461a-80c5-9c9b66d7b365.PNG&beidInt=290)
Step 8
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=8fb21b2f-b135-47ca-8197-bf208a6b03b8.PNG&beidInt=290)
Step 9
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=62c356f7-e904-4d06-8978-100b513cf45c.PNG&beidInt=290)
Step 10
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=3c357adc-2f5d-458e-9a02-9b46a24f7eb6.PNG&beidInt=290)
Step 11
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=85a42019-3abf-4ad0-a0be-a60c318e9aa4.PNG&beidInt=290)
Webmail
- Log in to your Rollins email
- Click on your name at the top right of the window
- Click on Open another mailbox
- Type in the email address of the mailbox and select Open
- The shared mailbox will open in a separate tab
View Screenshots (click the arrow to expand)
Step 1
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=a7f72613-4984-4df1-85fd-60d5188ffdb4.png&beidInt=290)
Step 2
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=c113c010-3651-4f03-b751-1f52cd7c7384.png&beidInt=290)
Step 3
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=1cba44a5-bd9d-497a-9592-d6ff6d09bd71.png&beidInt=290)
Step 4
![](https://rollins.teamdynamix.com/TDPortal/Images/Viewer?fileName=fac095de-0093-43d6-87ff-68bdebb15482.png&beidInt=290)