Outlook attachment drop-down issue

Overview

This is the fix for when the attachment drop-down in Outlook automatically minimizes on Windows machines. 

Instructions

  1. Close Outlook
  2. Open a blank document in another Microsoft Office program (Word, Excel or Powerpoint)
  3. At the top left, click on the File tab
  4. In the file menu, click on Open
  5. Click on One Drive - Rollins College:

    Screenshot of arrow pointing to OneDrive - Rollins College link in Word.
     
  6. Wait for the folders to load
     
  7. Click on Sites - Rollins College:

    Screenshot of arrow pointing to Sites - Rollins College link in Word.
     
  8. Wait for the folders to load
  9. Open Outlook
  10. Test attachment drop-down

Details

Article ID: 46244
Created
Fri 1/12/18 8:48 AM
Modified
Wed 4/12/23 2:22 PM